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QUESTIONS&ANSWERS

TIOSL APP

Software

Hardware

HOW TO SET HIGH END TRIM?

Can be set by the maximum power in the settings

NO REACTION TO TURNING OFF THE LIGHT THROUGH THE APP

Please ensure that you are in the zone, if yes, please refresh it may caused by offline or disconnection.

THERE IS A DELAY IN DISPLAYING THE LIGHT STATUS ON THE APP

This needs to be read back one by one, so it will take some time.

THE AUTOMATIC SEQUENCE NAMING OF LAMPS ON THE APP IS REPEATED

This issue has been fixed

THE NUMBER OF ADMINISTRATORS (HIGH PRIVILEGE) AND (LOW PRIVILEGE) PER ZONE

The maximum number of high and low privilege sharing cannot exceed the number of lamps in the zone.

HOW TO USE THE MAP?

1. The mobile phone saves the floor plan or photos of the current area, and enters the arrangement to import the saved photos.

2. Then drag the light group or single light to the corresponding position on the floor plan to control the corresponding device on the map.

HOW TO UPLOAD AND DOWNLOAD?

1. When multiple users use the same zone, the set data may be different.

2. After user 1 finishes setting, upload the current setting information, and user 2 clicks download, then their data can be displayed synchronously.

HOW TO REMOTELY CONTROL ACCESSORIES AND HOW TO PAIR?

1. The installation location of the remote control needs to have an available WiFi network, and it must also be equipped with our WiFi gateway.

2. The process of remote control: first add the Bluetooth switch to the APP, then enter the APP data collection, long press the WiFi gateway (automatic mode + switch) and the red light flashes to indicate that it has entered the pairing state, then the APP enters the account password to be connected, and then Just add it.

3. The gateway is successfully added, enter the data collection, select the device to be uploaded, and then scan the code to log in to the cloud platform to see the current device information and control it.

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