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QUESTIONS&ANSWERS

TIOSL APP

Software

Hardware

CAN THE REMOTE CONTROL OR WALL SWITCH SET THE SCENE?

1. Not supported, it needs to be set from the APP, after the APP is set up, it can be started with one key

2. The 12-button remote control can directly group and set the scene mode

OPERATION IN AUTOMATIC MODE

1. Set the single light sensor (light group, all lights), so that it will be executed according to the sensor. If you use the APP to perform other operations, then the sensor mode will be interrupted. At this time, click on the automatic mode and it will return to the previous one. 

2. Click single light (light group, all lights), click Settings, select sensor settings, select the sensor type and time to be set, click Finish, the setting is successful

HOW TO USE THE MAP?

1. The mobile phone saves the floor plan or photos of the current area, and enters the arrangement to import the saved photos.

2. Then drag the light group or single light to the corresponding position on the floor plan to control the corresponding device on the map.

HOW TO UPLOAD AND DOWNLOAD?

1. When multiple users use the same zone, the set data may be different.

2. After user 1 finishes setting, upload the current setting information, and user 2 clicks download, then their data can be displayed synchronously.

HOW TO RESET THE SENSOR?

1. Magnetic adsorption (the magnet is placed above the sensor, and it can be reset successfully in 8-12s)

2. Power on and off (power on for 1s, then power off for 10s and repeat four times)

3. Deleted in APP

4. Long press the switch above the sensor for 5-10s

HOW TO REMOTELY CONTROL ACCESSORIES AND HOW TO PAIR?

1. The installation location of the remote control needs to have an available WiFi network, and it must also be equipped with our WiFi gateway.

2. The process of remote control: first add the Bluetooth switch to the APP, then enter the APP data collection, long press the WiFi gateway (automatic mode + switch) and the red light flashes to indicate that it has entered the pairing state, then the APP enters the account password to be connected, and then Just add it.

3. The gateway is successfully added, enter the data collection, select the device to be uploaded, and then scan the code to log in to the cloud platform to see the current device information and control it.

DO GROUPS SUPPORT TIMING?

Groups can be selected for timing (including single light, all lights, and multiple lights can be selected)

REASONS FOR LIGHTS OFFLINE

1. The device is powered off

2. The device is reset

3. The device signal is not received, it shows offline

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